1. Introduction

This Privacy Policy describes how Anita Tech Solutions ("we", "us", "our"), developer of the DukaanAdda software application, handles and protects the operational and personal information of our merchants, retail shop owners, and wholesale traders when using our mobile application on Android and our desktop software on Windows.

By installing, accessing, or using the DukaanAdda applications, you consent to the data collection and usage practices described in this policy. If you do not agree to these terms, please uninstall the application.

2. Information We Collect

To operate and maintain our offline-first invoicing and billing software system, we may collect the following categories of information:

• Business Profile Information: Shop Name, Owner Name, Contact Phone/WhatsApp Number, Shop Address, GSTIN / Tax Identification details, and Business category.
• Operational Ledger Data: Product catalog listings, item barcodes, stock purchase records, customer credit (Khata) balances, transaction bills, and invoice totals.
• Device Information: Operating system, hardware components (camera for barcode inputs), RAM capacity, device identifiers, and crash logs for software optimization.

3. How We Use Your Data

Your business data is analyzed and utilized solely to provide and improve the services of DukaanAdda. Specific purposes include:

• Providing secure online cloud backups so you never lose your catalog or khata ledger history.
• Syncing records across multiple registered devices (e.g. mobile and Windows PC).
• Processing local database transactions and generating professional PDF/WhatsApp/Thermal print bills.
• Debugging crash logs and resolving operational software errors.

4. Data Safety, Cloud Sync, & Privacy

We treat your operational financial sheets and customer list with absolute confidentiality:

• No Third-Party Ads: DukaanAdda is a paid/premium utility designed strictly for business efficiency. We do not host advertisements, nor do we sell your transaction patterns to advertising brokers.
• Data Isolation: Your inventory catalog, customer contact sheets, and bills are protected with secure SSL/TLS protocols during backup transmission.
• Offline Capabilities: Your primary business logic operates entirely offline inside your local storage memory. You have complete control over deleting local caches.

5. Updates to This Policy

We may update our Privacy Policy periodically to reflect app additions or legal adjustments. Any modifications will be posted directly on this page with the updated revision date. We encourage you to review this policy occasionally to stay informed.

6. Contact Information & Support

If you have questions regarding data storage, account deletion requests, or need general technical support, please contact: